A fully supported cloud-based mortgage software.
MortgageDashboard assists customers with all aspects of their mortgage software and loan origination management system needs. We offer a variety of support options such as phone support, trouble ticket management system, and online chat. We also cover a wide range of needs from how-to videos, online knowledge base, and direct phone and email based support.
Components of our Support Services Program are as follows:
User Support System
- On-going maintenance of the system
- Communication of functional capabilities
- Capture possible future enhancements
- Troubleshooting any issues that may arise
- Daytime phone support
- Trouble ticket and support tracking system
- Integrated chat support
- Communication of new product features and releases that are relevant to the customer
MortgageDashboard mortgage software has a long history of quality customer support. One time, our engineers were able to make an important product update for a lender in less than 24 hours. At a client’s request, our company created additional compliance checks by changing the way all documents were generated. You’re looking for mortgage software that can be tailored to your needs and workflow. Cloud-based applications like MortgageDashboard offers your solution. As technology evolves, our software evolves with it. That is why MortgageDashboard is an industry-leading cloud-based loan origination software for mid-tier financial institutions.